Shipping Policy:

All orders are specially made to order, therefore have a delivery time of 4-5 weeks from the date that the order is submitted for processing as outlined on the product details page.

In-stock merchandise in our “Deals” section would be delivered to the customer within 7-12 business days from the date that the order is submitted for processing as outlined on the product details page.

The delivery times are indicative in nature and very rarely might be subject to delays due to customs delays or transportation delays. We aim to keep you informed at all times, if we anticipate any un-planned delays in your delivery, w Tracking number of the shipment is provided to the customer through email. All products displayed are exclusive of import duties, custom duties and local sales taxes. There is a chance that these duties can be levied by the country you are in. Payment of these at the time of delivery is necessary to release your order from customs on arrival. Since custom duties amounts vary from country to country, we cannot provide you with an estimate of how much duties will be charged to you. You may contact your local customs border agency who may advise you based on the information you provide them.

Return Policy:

Please note that ALL orders are specially made to order and are thus final sale and not eligible for return or exchange. If you receive a custom order that is defective, damaged, or has a major discrepancy in measurements , you may send the item back to us for modification/alteration.

Should an item not meet your expectations, please email within 24 hours of receiving the item. On receipt of your email, POSHAK will respond with instructions on the return procedure.

In case you have bought the item from our “ DEALS” section, wherein we deliver only those pieces that are discounted and ready for delivery, you can return the item only for an exchange or a store/online credit which can be used anytime in the future. Also in this case all returns must be received unused and in the original packaging within 7 to 10 days of when the item was delivered to you. Upon receipt of your returned items, you will receive an account credit (excluding shipping costs) towards a future purchase at or at our store in Chandigarh, India.

All costs associated with shipping the returned item are to be borne by the customer.

We recommend that you insure the return shipment as you are under a duty to take reasonable care of the item(s) and will be liable for damage to them until we receive them. We also recommend that you use a secure, trackable means to return your order.